Constraints And Limits

Constraints

Rule Management

Here are the constraints for managing rules within the system:

Parameter	Constraint
Rule ID	No spaces or special characters allowed, Maximum length of 100 characters
Name	Maximum length of 100 characters
Description	Maximum length of 255 characters
Rule Filters	Each rule can have a maximum of 10 filters
Rule Conditions	Each rule can have a maximum of 10 conditions
Rules per app	An app can have up to 25 rules (exluding default rules)

Lists Management

Here are the constraints for managing lists within the system:

Parameter	Constraint
ID	No spaces or special characters allowed, Maximum length of 100 characters
Name	Maximum length of 100 characters
Description	Maximum length of 255 characters
CSV File	Accepted file size: up to 1 MB
Lists per app	An app can have up to 25 lists (excluding the default lists)

Advanced Settings

• AI Context Limit: Up to 50 messages can be sent to OpenAI/Custom API for contextual analysis.
• Flag Reasons Limit: A maximum of 5 custom flag reasons can be configured per app.

Limitations

• Make sure the SDK version you are using is 3.0 or higher.
• AI Image moderation currently supports & moderates JPEG and PNG image formats.
• AI video moderation currently supports & moderates MP4, MOV, and AVI formats.
• If a message is marked as delivered/read and previous messages include pending/disapproved ones, those will also be automatically marked as delivered/read, even though they haven’t actually been delivered to the receiver.